Dana Carrol is currently stuck in Asheville, NC due to the flooding from Hurricane Helene. This event will be rescheduled for a later date.

Dana Carroll is a Family Ambassador who helps families navigate to the appropriate level of mental health and recovery care. She develops professional relationships with vetted providers and programs locally, regionally, and nationwide, which are licensed and certified accepting commercial insurance, Medicaid and private pay.

A Cary mom of two emerging adults, she once struggled to navigate care for her own family and is now blessed to have a career to guide others to appropriate resources. Currently, she represents Family First Adolescent Services, an adolescent male program in Palm Beach Gardens, Florida.

Dana has a Bachelor of Arts in communications with a minor in psychology from Duquesne University in Pittsburgh. She earned her paralegal certification from Meredith College and is a NC Certified Paralegal after passing the NC Bar exam for paralegals.

Topics to be discussed:

• What are the levels of mental health care from outpatient to inpatient care and the levels in between.
• What is IOP-intensive outpatient programming.
• What is PHP-partial hospitalization programming.
• What is residential level of care and where does it fit in levels of care.
• Where can I go in a mental health crisis.

Time is allowed for questions & answers at the end of the presentation.