Speaker: Dana Carroll

Dana Carroll is a Family Ambassador who helps families navigate to the appropriate mental health and recovery care level. She develops professional relationships with vetted providers and programs locally, regionally, and nationwide. These providers and programs are licensed and certified and accept commercial insurance, Medicaid, and private pay.

A Cary mom of two emerging adults, she once struggled to navigate care for her own family and is now blessed to have a career to guide others to appropriate resources.

Dana has a Bachelor of Arts in communications with a minor in psychology from Duquesne University in Pittsburgh. She earned her paralegal certification from Meredith College and is a NC Certified Paralegal after passing the NC Bar exam for paralegals.

Topics to be discussed:

• What are the levels of mental health care from outpatient to inpatient care and the levels in between.
• What is IOP-intensive outpatient programming.
• What is PHP-partial hospitalization programming.
• What is residential level of care and where does it fit in levels of care.
• Where can I go in a mental health crisis.

Time is allowed for questions & answers at the end of the presentation.